Effective Date: 28.09.2025
1. Agreement
By accessing or using our services at axendrasoft.com, you agree to these Terms & Conditions. If you do not agree, please stop using our services.
2. Services Provided
Axendra Software provides professional website design, development, and optional maintenance services (“the Service”).
- Website setup is a one-time payment.
- Optional ongoing maintenance is billed monthly (C$50/month) or annually (C$480/year).
3. Eligibility & Use
- You must be at least 18 years old to purchase our services.
- You may not use our websites for unlawful, harmful, or abusive activities.
- You are responsible for ensuring that your website content complies with applicable laws and regulations.
4. Payments & Billing
- Website setup fees must be paid in full before work begins.
- Maintenance plans are billed in advance, either monthly or annually.
- All fees are non-refundable, except as described in our Refund Policy.
5. Cancellations & Termination
- Maintenance plans may be canceled at any time. Service will continue until the end of the paid billing period.
- We may suspend or terminate services if you fail to pay, provide unlawful content, or breach these Terms & Conditions.
6. Refund Policy
Refunds are handled according to our Refund Policy.
- Website setup fees are non-refundable.
- Maintenance plans are refundable only within 7 days of purchase (annual billing only) if no work has been performed.
7. Service Availability
- We strive to deliver websites on the agreed timeline, but delays may occur due to client response times, third-party issues, or force majeure events.
- Maintenance services aim to keep websites updated and secure but do not guarantee uninterrupted website availability.
8. Data Usage & Privacy
Your personal data is collected and processed according to our Privacy Policy.
We do not sell or share client data with third parties.
9. Intellectual Property
- Upon final payment, you own the rights to your website design and content.
- We reserve the right to showcase completed projects in our portfolio unless otherwise requested in writing.
- All branding, templates, and internal tools remain the property of Axendra Software.
10. Limitation of Liability
- Our services are provided “as is” without warranties of any kind.
- We are not responsible for damages caused by hosting providers, domain registrars, or third-party plugins.
- Our maximum liability is limited to the amount you paid for the Service in the last 3 months.
11. Governing Law & Jurisdiction
These Terms & Conditions are governed by Spanish law. Any disputes will be handled in the courts of Alicante, Spain.
12. Changes to Terms
We may update these Terms & Conditions at any time. Updates are effective immediately upon posting on our website.